Frequently Asked Questions

We offer six core services: Interactive 3D Walkthroughs (UE5-powered), Interior Rendering, Exterior Visualization, Product Rendering, 360° Virtual Tours, and Interactive 3D Configurators. All services are tailored for luxury real estate, architects, and premium brands.

An interactive 3D walkthrough is a real-time digital experience built in Unreal Engine 5 that allows users to freely explore architectural spaces. Unlike video walkthroughs, users control their movement, can open doors, switch lighting, change materials, and experience the space from any angle—just like a video game.

Absolutely! Most of our clients bundle interior and exterior rendering services for comprehensive project visualization. We offer package discounts for multi-service projects and ensure visual consistency across all deliverables.

Yes. We include 2 rounds of revisions with every project. Additional revisions can be requested at an hourly rate. Our milestone-based workflow ensures you review and approve work at key stages before we proceed.

Yes! We can import and enhance existing models from 3ds Max, SketchUp, Revit, Rhino, Blender, and most major 3D software. If you have CAD files, we'll convert them into photorealistic renders or interactive experiences.

Yes. We create cinematic video walkthroughs (pre-rendered animations) as well as real-time interactive walkthroughs. Video walkthroughs are great for presentations and marketing, while interactive walkthroughs offer complete user control.

360° virtual tours use panoramic images connected by clickable hotspots (point-to-point navigation). Interactive walkthroughs offer full freedom to walk anywhere in real-time 3D. Virtual tours are faster to produce and more accessible; walkthroughs offer complete immersion.

Simple interior/exterior renders: 3-5 business days. Complex multi-room renders: 7-10 days. Interactive walkthroughs: 2-4 weeks. 360° virtual tours: 1-2 weeks. Exact timelines are confirmed during project scoping.

1) Initial consultation & file review, 2) Quote & timeline proposal, 3) 50% deposit, 4) Modeling & draft review, 5) Revisions & refinement, 6) Remaining payment, 7) Final Delivery.

Yes! We offer expedited delivery for urgent projects. Rush fees typically range from 25-50% depending on timeline compression. Contact us to discuss your deadline and we'll confirm availability.

We use email for formal approvals, WhatsApp or Calls for complex discussions, and cloud-based file sharing (Dropbox/Google Drive) for assets. You'll receive milestone updates with preview renders at each stage.

Minor tweaks within 7 days are complimentary. Major changes or new requests after final delivery are billed hourly. We archive project files for 90 days for easy future modifications.

Standard projects are delivered during business days. For urgent deadlines, we can accommodate weekend/holiday work with rush fees. We're flexible to meet your project needs.

Pricing varies by complexity. Contact us for a detailed quote based on your specific requirements.

We accept PayPal, Bank Transfers and SWIFT transfers.

Standard payment terms: 50% deposit to begin, 50% upon final delivery. For projects over $10,000, we offer milestone-based payments (e.g., 30% deposit, 40% at draft, 30% at completion).

Yes! Multi-service projects receive 10-15% discounts. Bulk orders (10+ images) get volume pricing. Long-term partnerships and monthly retainers are available for developers with ongoing needs.

Absolutely! We provide detailed quotes at no charge. Just send us your project files (CAD, sketches, or mood boards), and we'll respond within 24 hours with pricing and timeline.

All quotes include modeling, texturing, lighting, rendering, 2 revision rounds, and final high-resolution deliverables. Source files and commercial usage rights are included. Rush fees and additional revisions are extra.

We accept CAD files (DWG, DXF), SketchUp (SKP), Revit (RVT), 3ds Max (MAX), Rhino (3DM), FBX, OBJ, Blender, and even PDFs/JPG sketches. If you're unsure, send what you have—we'll make it work!

3ds Max for modeling, V-Ray and Corona Renderer for photorealistic rendering, Unreal Engine 5 for interactive walkthroughs, Photoshop for post-production, and various plugins for advanced effects.

Standard delivery is FHD (1920x1080px). We can deliver in 4K or 6K for large-format prints at additional cost. For web use, we also provide optimized 720p versions.

No problem! We can work from sketches, floor plans, mood boards, or even verbal descriptions. We'll create 3D models from minimal information and refine through your feedback. Reference images are helpful.

Yes, but with reduced visual quality. We can create web-based walkthroughs that run on tablets and high-end smartphones. For best experience, we recommend Windows PC, Mac, or VR headsets.

Final rendered images and interactive builds are included. Source 3D scene files (MAX, UE5 projects) can be provided at additional cost. Most clients only need final deliverables for marketing use.

Our major clientele is from the US but we have served clients from all over the world starting from Australia, China, India, UAE, South Africa, UK, Nigeria, Canada etc.

Yes! We've delivered projects across North America, Europe, Asia, and the Middle East. Our remote workflow is time-zone flexible, and we accept international payments via Wire/SWIFT transfers.

All projects are completed remotely using digital files, video calls, and cloud collaboration.

We understand each market's unique characteristics: Texas's growth and scale, Florida's luxury waterfront lifestyle, California's high-end architectural standards, and New York's competitive urban market. 17+ years of experience across all four states gives us deep market insight.

Real estate developers, architects, interior designers, furniture manufacturers, product brands, hospitality (hotels/resorts), commercial property firms, and marketing agencies. Any industry needing high-quality 3D visualization.

Absolutely. We understand the sensitive nature of pre-launch projects. We're happy to sign NDAs and maintain complete confidentiality throughout the project lifecycle and beyond.

Yes! All deliverables include full commercial usage rights. You can use renders for marketing, sales, websites, brochures, advertisements, and presentations without restrictions or additional licensing fees.

Only with your permission. Some clients prefer confidentiality; others want exposure. We'll discuss portfolio usage before project start and respect your preferences completely.